Please allow 1-2 business days for orders to be picked, packed and shipped. You may view the order status at any time by logging in and going into “My Accounts” and selecting the order.
We ship using EMS Speedpost and DHL, both expedited shipping method with tracking, for all international orders. Orders are typically shipped from our Hong Kong warehouse unless otherwise stated.
You will receive full tracking information via e-mail once the order is shipped. If you do not see the e-mail, please check your spam or junk mail folder first before contacting us.
Typically, packages can arrive in as little as 3-5 business days. The delivery time depends greatly on the amount of time it is held for inspections at customs.
Tracking Your Shipment
EMS Speedpost shipments can be tracked using the following Hong Kong Post link, as well as your country’s postal service after the package enters customs. DHL has their own site for tracking.
Import Taxes and Duties
SoundRite ships your order from iASUS warehouses located in Hong Kong. Your shipping cost does not include any import taxes, duties or VATs of any type you may be asked to pay upon the delivery of your item. Import taxes, duties, and VATs are the sole responsibility of the customer.
In the event your order does not arrive and the tracking information shows your country’s customs have rejected the shipment, we can re-ship the package at your expense but only after is has returned to our warehouse.